Women in Crisis Situations: Empowering and Supporting Women Through ICTs

Women are more likely to experience poverty than their male counterparts, through negative life events that can potentially place women in a crisis situation. Past studies highlight that there is a need for a better understanding of the tools that could both support and empower women in crisis situations. We respond to this with a study that illustrates how we may be able to generate ideas for designing technologies that are both empowering and supportive. In collaboration with a non-profit community care center in Australia, we undertook a qualitative study of thirteen women in crisis situations to better understand the issues they faced. We took an in-situ approach, where we provided video and disposable cameras to these participants letting them record their experiences. Through an analysis of their videos and photos followed by semi-structured interviews, we show that while each participant had different life experiences that initially appear unrelated, there are three common challenges they face. These are: their living conditions, social isolation and stigma. As our findings are from an exclusively female perspective, through this research we contribute to the HCI literature on understanding the specific issues faced by women in crisis situations and aim to inform designs for technology that can support and empower women in challenging circumstances.

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