Stealing Time at Work: Attitudes, Social Pressure, and Perceived Control as Predictors of Time Theft

Organizations have long struggled to find ways to reduce the occurrence of unethical behaviors by employees. Unfortunately, time theft, a common and costly form of ethical misconduct at work, has been understudied by ethics researchers. In order to remedy this gap in the literature, we used the theory of planned behavior (TPB) to investigate the antecedents of time theft, which includes behaviors such as arriving later to or leaving earlier from work than scheduled, taking additional or longer breaks than is acceptable, and on-the-job daydreaming. We surveyed 135 employed undergraduate business students regarding the TPB variables at Time 1. Two months later, participants reported the frequency they engaged in time theft since Time 1. Results indicate that behavioral, normative, and control beliefs significantly predicted attitudes, subjective norms, and perceived behavioral control, respectively. Attitudes, subjective norms, and perceived behavioral control, in turn, were significantly related to time theft intentions, which predicted later enactment of time theft. Thus, employers can decrease time theft by primarily focusing on altering employees’ attitudes toward time theft, followed by reducing social pressures to engage in it, and lastly, by implementing organizational practices that make it difficult to commit time theft.

[1]  C. Cooper,et al.  International review of industrial and organizational psychology , 1986 .

[2]  B. Cade Honesty is Still the Best Policy , 1998 .

[3]  Jane L. Reimers,et al.  Unethical and Fraudulent Financial Reporting: Applying the Theory of Planned Behavior , 2005 .

[4]  Philip L. Cochran,et al.  Corporate Ethics Programs as Control Systems: Influences of Executive Commitment and Environmental Factors , 1999 .

[5]  Thomas W. H. Ng,et al.  The relationship of age to ten dimensions of job performance. , 2008, The Journal of applied psychology.

[6]  R. Bennett,et al.  Development of a measure of workplace deviance. , 2000, The Journal of applied psychology.

[7]  H. Marsh,et al.  An evaluation of incremental fit indices: A clarification of mathematical and empirical properties. , 1996 .

[8]  Liang-sheng Lu,et al.  [Expression of fusion proteins in beta(2)GP I gene-transfected HEp-2 cells and its clinical application]. , 2002, Zhonghua yi xue za zhi.

[9]  G. A. Marcoulides,et al.  Advanced structural equation modeling : issues and techniques , 1996 .

[10]  Bart Victor,et al.  The Organizational Bases of Ethical Work Climates , 1988 .

[11]  M. Koslowsky,et al.  Correlates of employee lateness : Some theoretical considerations , 1997 .

[12]  J. Beckmann,et al.  Action control : from cognition to behavior , 1985 .

[13]  K. B. Slora An empirical approach to determining employee deviance base rates , 1989 .

[14]  Michael W. Boye,et al.  The severity and prevalence of deviant employee activity within supermarkets , 1993 .

[15]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[16]  Mark Conner,et al.  Predictive validity of the theory of planned behaviour: The role of questionnaire format and social desirability , 1999 .

[17]  P. Bentler,et al.  Fit indices in covariance structure modeling : Sensitivity to underparameterized model misspecification , 1998 .

[18]  Hui Liao,et al.  Interpersonal aggression in work groups: Social influence, reciprocal, and individual effects , 2003 .

[19]  I. Ajzen,et al.  Predicting dishonest actions using the theory of planned behavior , 1991 .

[20]  Gina J. Medsker,et al.  A Review of Current Practices for Evaluating Causal Models in Organizational Behavior and Human Resources Management Research , 1994 .

[21]  P. R. Gillett,et al.  The Effects of Moral Reasoning and Self-Monitoring on CFO Intentions to Report Fraudulently on Financial Statements , 2002 .

[22]  P. Bentler,et al.  Cutoff criteria for fit indexes in covariance structure analysis : Conventional criteria versus new alternatives , 1999 .

[23]  R. Lewicki Research on Negotiation in Organizations , 1990 .

[24]  Paul E. Spector A Consideration of the Validity and Meaning of Self-Report Measures of Job Conditions , 1992 .

[25]  John P. Clark,et al.  Formal and Informal Social Controls of Employee Deviance , 1982 .

[26]  Christopher L. Martin,et al.  Managing Organizational Deviance , 2004 .

[27]  J. Colquitt,et al.  TRENDS IN THEORY BUILDING AND THEORY TESTING: A FIVE-DECADE STUDY OF THE ACADEMY OF MANAGEMENT JOURNAL , 2007 .

[28]  E. Kirchler,et al.  A Comparison of Models Describing the Impact of Moral Decision Making on Investment Decisions , 2005 .

[29]  Zhaoli Song,et al.  Job-search persistence during unemployment: a 10-wave longitudinal study. , 2005, The Journal of applied psychology.

[30]  I. Ajzen,et al.  Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research , 1977 .

[31]  Joseph J. Martocchio,et al.  The Financial Cost of Absence Decisions , 1992 .

[32]  I. Ajzen Perceived behavioral control, self-efficacy, locus of control, and the theory of planned behavior. , 2002 .

[33]  R. Hollinger,et al.  Deterrence in the workplace: perceived certainty, perceived severity, and employee theft. , 1983, Social forces; a scientific medium of social study and interpretation.

[34]  Thomas Li-Ping Tang,et al.  Attitude Toward and Propensity to Engage in Unethical Behavior: Measurement Invariance across Major among University Students , 2006 .

[35]  R. MacCallum,et al.  Commentary on Quantitative Methods in I/O Research , 1998 .

[36]  I. Ajzen,et al.  Understanding Attitudes and Predicting Social Behavior , 1980 .

[37]  M. Conner,et al.  Efficacy of the Theory of Planned Behaviour: a meta-analytic review. , 2001, The British journal of social psychology.

[38]  R. MacCallum,et al.  Power analysis and determination of sample size for covariance structure modeling. , 1996 .

[39]  Paul E. Spector,et al.  Does your coworker know what you're doing? Convergence of self- and peer-reports of counterproductive work behavior. , 2007 .

[40]  P. Bentler,et al.  Significance Tests and Goodness of Fit in the Analysis of Covariance Structures , 1980 .

[41]  Jerald Greenberg,et al.  Discouraging Employee Theft by Managing Social Norms and Promoting Organizational Justice , 2005 .

[42]  Feng-Yang Kuo,et al.  The Effect of Organization-Based Self-Esteem and Deindividuation in Protecting Personal Information Privacy , 2003 .

[43]  Michael Windle,et al.  The science of prevention: methodological advances from alcohol and substance abuse research. , 1997 .

[44]  J. H. Steiger Statistically based tests for the number of common factors , 1980 .

[45]  I. Ajzen,et al.  Prediction of goal directed behaviour: Attitudes, intentions and perceived behavioural control , 1986 .

[46]  Jerald Greenberg,et al.  Why do workers bite the hands that feed them? Employee theft as a social exchange process. , 1996 .

[47]  A. O'Leary-Kelly,et al.  Monkey See, Monkey Do: The Influence of Work Groups on the Antisocial Behavior of Employees , 1998 .

[48]  M R Louis,et al.  Surprise and sense making: what newcomers experience in entering unfamiliar organizational settings. , 1980, Administrative science quarterly.

[49]  Hui Liao,et al.  Interpersonal aggression in work groups , 2003 .

[50]  S. Reise,et al.  Exploring the measurement invariance of psychological instruments: Applications in the substance use domain. , 1997 .

[51]  John Cherry,et al.  The Impact of Normative Influence and Locus of Control on Ethical Judgments and Intentions: a Cross-Cultural Comparison , 2006 .

[52]  Jerald Greenberg,et al.  A social influence model of employee theft: Beyond the fraud triangle. , 1997 .

[53]  Thomas Li-Ping Tang,et al.  Intelligence Vs. Wisdom: The Love of Money, Machiavellianism, and Unethical Behavior across College Major and Gender , 2008 .

[54]  Carl D. Riegel,et al.  The Multidimensional View of Commitment and the Theory of Reasoned Action: A Comparative Evaluation , 1995 .

[55]  Raymond M. Lee,et al.  Doing Research on Sensitive Topics , 1993 .

[56]  Joelle D. Elicker,et al.  Development and validation of a measure of an individual’s lateness attitude , 2006 .

[57]  Icek Ajzen,et al.  From Intentions to Actions: A Theory of Planned Behavior , 1985 .

[58]  I. Ajzen The theory of planned behavior , 1991 .

[59]  Roberto Luna-Arocas,et al.  The Love of Money, Satisfaction, and the Protestant Work Ethic: Money Profiles Among Univesity Professors in the U.S.A. and Spain , 2004 .

[60]  Meni Koslowsky,et al.  A New Perspective on Employee Lateness , 2000 .

[61]  M. Browne,et al.  Alternative Ways of Assessing Model Fit , 1992 .

[62]  R. Bennett,et al.  A TYPOLOGY OF DEVIANT WORKPLACE BEHAVIORS: A MULTIDIMENSIONAL SCALING STUDY , 1995 .

[63]  P. Bentler,et al.  Comparative fit indexes in structural models. , 1990, Psychological bulletin.

[64]  Yoav Vardi,et al.  Using the Theory of Reasoned Action to Predict Organizational Misbehavior , 2002, Psychological reports.

[65]  S. Deery,et al.  Understanding the "personological" basis of employee withdrawal: the influence of affective disposition on employee tardiness, early departure, and absenteeism. , 2001, The Journal of applied psychology.

[66]  J. Kamp,et al.  Perceived organizational climate and employee counterproductivity , 1991 .

[67]  J. Greenberg,et al.  Organizational behavior : the state of the science , 1994 .

[68]  L. Tucker,et al.  A reliability coefficient for maximum likelihood factor analysis , 1973 .

[69]  Jerald Greenberg,et al.  Who stole the money, and when? Individual and situational determinants of employee theft , 2002 .

[70]  Ian R. Gellatly,et al.  Individual and group determinants of employee absenteeism: Test of a causal model , 1995 .

[71]  Albert Bandura,et al.  Selective Activation and Disengagement of Moral Control , 1990 .

[72]  M. Jamal,et al.  Job stress and job performance controversy: an empirical assessment. , 1984, Organizational behavior and human performance.