A Model for Mental Workload in Tasks Requiring Continuous Information Processing

The object of this paper is to define and justify a model for mental workload that is appropriate to tasks in which a human operator is required to process sensory information in a continuous fashion. The primary application of this model has been to continuous manual tracking tasks, although certain non-tracking tasks are also candidates for application. The model appears to be most useful as a design and evaluation tool for predicting the relationship between performance and workload; measurements of workload using concepts suggested by the model can be obtained only under highly constrained situations.

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