Knowledge management benchmarks for project management

The results of a research project dealing with knowledge management in project environments and the capability to transfer knowledge across projects teams are presented. A key distinction is made between generic project knowledge (kernel knowledge) and specific project knowledge (ephemeral knowledge). For each type of knowledge, knowledge management benchmarks are described and discussed. The empirical data used in this paper was collected from companies of various sizes operating in the manufacturing, construction and service sectors.

[1]  Georg Disterer,et al.  Management of project knowledge and experiences , 2002, J. Knowl. Manag..

[2]  Rory L. Chase,et al.  Knowledge Management Benchmarks , 1997, J. Knowl. Manag..

[3]  Mark Weiser,et al.  Project Memory: Information Management for Project Teams , 1998, J. Manag. Inf. Syst..

[4]  Greg Laugero,et al.  Managing Knowledge , 1998 .

[5]  Christian Hicks,et al.  Assessing knowledge management activities in the design and manufacture of engineered-to-order capital goods , 2000 .

[6]  Peter Matthews.  What Lies Beyond Knowledge Management: Wisdom Creation and Versatility , 1997, J. Knowl. Manag..

[7]  Carys Siemieniuch,et al.  Organizational aspects of knowledge lifecycle management in manufacturing , 1999, Int. J. Hum. Comput. Stud..

[8]  Aaron J. Shenhar,et al.  One Size Does Not Fit All Projects: Exploring Classical Contingency Domains , 2001, Manag. Sci..

[9]  Shan Ling Pan,et al.  A Socio-Technical View of Knowledge Sharing at Buckman Laboratories , 1998, J. Knowl. Manag..

[10]  S. Parker,et al.  Job and work design , 1998 .

[11]  T. Johns,et al.  On creating organizational support for the Project Management Method , 1999 .

[12]  Mike Cushman,et al.  COLA: a cross organisational learning approach within UK industry , 1999 .

[13]  S. Pan,et al.  Knowledge Management in Practice: An Exploratory Case Study , 1999 .

[14]  Carla O'Dell,et al.  Benchmarking unveils emerging knowledge management strategies , 1999 .

[15]  Myriam Lewkowicz,et al.  Project Memory in Design , 2001 .