Research on Simulation of City e_-Government Service

To measure the influence of IT and organizational structure on government service quality quantitatively,the paper,based on the generalized analysis of city e_-Government CEG service,describes two different CEG service model:distributed and integrated model(DCEG ICEG),and also builds city traditional government(CTG) service model as contrast.Three general logic models and three applied logic and data models are designed to analyze government service quality through Arena simulation.The results show that the outcome of DCEG(with IT application) are superior to that of CTG,and ICEG(with IT application structure optimization) performs far better than both DCEG and CTG.