Human in Manual Order Picking Systems

A key priority of the Europe 2020 is to create more and better jobs, while improving their quality and ensuring better working conditions. Manual order picking is an example of labour-intensive and timeconsuming working environment where humans are central actors and determine their effectiveness and efficiency. Researchers have developed models for increasing the efficiencies of such systems by suggesting different methods and approaches but largely ignore workers’ characteristics, suggesting that they cannot be substantiated, which led to partially realistic results. Authors determine with scientific literature review the current state of research and the possibilities of interdisciplinary synergies to optimise human productivity by taking into account human’s capabilities.