Chatbots Development Using Natural Language Processing: A Review

with the growing presence of artificial intelligence in every sphere of business ecosystem, humans have moved towards a society that promotes increased connection between human and machine. With this, technological applications such as Chatbots enable seamless communication process between computers and humans by the use of NLP (Natural Language Processing). In this context, the current study uses critical recent secondary studies to review the development of Chatbot using NLP by using artificial intelligence and machine linguistics that help computers to decipher the meaning of human conversation, thus allowing machines to analyze text, help in text planning, sentence planning and text realization in order to understand natural languages.

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