A process model for information retrieval context learning and knowledge discovery

In this paper we take a fresh look at the information retrieval (IR) problem of balancing recall with precision in electronic document extraction. We examine the IR constructs of uncertainty, context and relevance, proposing a new process model for context learning, and introducing a new IT artifact designed to support user driven learning by leveraging explicit knowledge to discover implicit knowledge within a corpus of documents. The IT artifact is a prototype designed to present a small set of extracted documents from a targeted corpus based upon user inputted criteria. The prototype provides the user with the opportunity to balance exploration and exploitation, via iterative relevance feedback to address the problem of imprecision resulting from uncertainty. We model the problem as an exploration–exploitation dilemma and apply it to a specific case of IR called eDiscovery. We conduct a series of behavioral experiments to evaluate the model and the artifact. Our initial findings indicate that the proposed model and the artifact improve performance in the IR result.