Performance Modeling for Collaborative Enterprises: Review and Discussion

In the last years, new challenges have arisen for Information Systems (IS) due to the movement towards a society driven by collaboration, whereas Collaborative Enterprises are used as catalysts of competitive advantages. In this context, conceptual modeling can help in the understanding of complex entities and in the development of specific Enterprise IS for intra- and inter-organizational settings. Indeed, the understanding of the domain of analysis is a key-step in the development of IS. In particular, a challenge is posed by the performance management in inter-organizational settings. However, there are still few works that take into account performance related aspects for collaborative enterprises. The aim of this work is to provide a systematic review of literature in order to retrieve, classify, and summarize existing research on performance modeling and to identify areas and opportunities for future research.