Thinking About Values in Prospect and Retrospect: Maximizing Experienced Utility

Decision-makers often do not or cannot predict at the time of choice howtheir tastes may change by the time the outcomes are experienced. This paperexplores the implications of making decisions by maximizing experiencedutility ex post rather than ex ante. Focusing on being satisfied with choicein retrospect results in quite different kinds of problems than aprospective orientation that projects one's current preferences into thefuture. We examine a number of ways that people can easily mistake theirreactions to outcomes in the future, and propose a series of hypothesesrelated to how people will be dissatisfied with their choices. Finally, werelate these barriers to good decisions to prescriptive processes thatassist people in making decisions with which they will be happy in thefuture.

[1]  I. Simonson,et al.  Choice Based on Reasons: The Case of Attraction and Compromise Effects , 1989 .

[2]  John G. Lynch Why additive utility models fail as descriptions of choice behavior , 1979 .

[3]  Robert L. Greene,et al.  Sources of recency effects in free recall. , 1986 .

[4]  Peter Wright,et al.  State-of-mind effects on the accuracy with which utility functions predict marketplace choice. , 1980 .

[5]  R. Thaler Toward a positive theory of consumer choice , 1980 .

[6]  B. Fischhoff,et al.  KNOWING WHAT YOU WANT: MEASURING LABILE VALUES , 1988 .

[7]  A. Tesser Self-Generated Attitude Change , 1978 .

[8]  R. Herrnstein Rational Choice Theory Necessary but Not Sufficient , 1990 .

[9]  Daniel Kahneman New challenges to the rationality assumption , 1994 .

[10]  T. Scitovsky The Joyless Economy: An Inquiry into Human Satisfaction and Consumer Dissatisfaction , 1976 .

[11]  Vicki G. Morwitz,et al.  Does Measuring Intent Change Behavior , 1993 .

[12]  John G. Lynch,et al.  Regulatory measurement and evaluation of telephone service quality , 1994 .

[13]  Ralph L. Keeney,et al.  Value-Focused Thinking: A Path to Creative Decisionmaking , 1992 .

[14]  Stephen J. Hoch,et al.  Consumption Vocabulary and Preference Formation , 1996 .

[15]  A. Tversky,et al.  Prospect Theory : An Analysis of Decision under Risk Author ( s ) : , 2007 .

[16]  B. Kahn,et al.  The Impact of Context on Variety Seeking in Product Choices , 1995 .

[17]  P. Nedungadi Recall and Consumer Consideration Sets: Influencing Choice without Altering Brand Evaluations , 1990 .

[18]  Jack M. Feldman,et al.  Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior. , 1988 .

[19]  R. Thaler,et al.  Gambling with the house money and trying to break even: the effects of prior outcomes on risky choice , 1990 .

[20]  Preferences Scientific Kahneman, Daniel, and Amos Tversky. , 1982 .

[21]  David E. Bell,et al.  Regret in Decision Making under Uncertainty , 1982, Oper. Res..

[22]  Timothy D. Wilson,et al.  Thinking too much: introspection can reduce the quality of preferences and decisions. , 1991, Journal of personality and social psychology.

[23]  J. Payne,et al.  Adding Asymmetrically Dominated Alternatives: Violations of Regularity & the Similarity Hypothesis. , 1981 .

[24]  G. W. Fischer,et al.  Preferences for separating or combining events. , 1991, Journal of personality and social psychology.

[25]  G. Loewenstein,et al.  A Bias in the Prediction of Tastes , 1995 .

[26]  T. Scitovsky,et al.  The Joyless Economy. An Inquiry into Human Satisfaction and Consumer Dissatisfaction. , 1976 .

[27]  Susan T. Fiske,et al.  Attention and weight in person perception: The impact of negative and extreme behavior. , 1980 .

[28]  J. Elster,et al.  Choice Over Time , 1992 .

[29]  Rebecca K. Ratner,et al.  Patterns of Hedonic Consumption Over Time , 1997 .

[30]  P. Brickman,et al.  Lottery winners and accident victims: is happiness relative? , 1978, Journal of personality and social psychology.

[31]  T. Gilovich,et al.  The experience of regret: what, when, and why. , 1995, Psychological review.

[32]  H. J. Einhorn,et al.  Cognitive processes in choice and decision behavior , 1979 .

[33]  J. Elster,et al.  Utility from memory and anticipation. , 1992 .

[34]  G. Loewenstein Anticipation and the Valuation of Delayed Consumption , 1987 .

[35]  D. Kahneman,et al.  When More Pain Is Preferred to Less: Adding a Better End , 1993 .

[36]  Darren Newtson,et al.  Effects of availability of feature changes on behavior segmentation , 1978 .

[37]  J. March Bounded rationality, ambiguity, and the engineering of choice , 1978 .

[38]  James Shanteau,et al.  Component Processes in Risky Decision Making. , 1974 .