Research on Ubiquitous Services in Film Achieve Management: a Case of National Palace Museum

Abstract “Ubiquitous” represents a concept which means ―God exists everywhere. At the era of information technology, by using all kinds of information products and networks, the word represents that the ubiquitous information ideal world can be realized. However, introducing new technology could also cause other issues because of the impractical lead-in plan. Therefore, we integrated the ubiquitous computing technology with the business process to improve system efficiencies by means if well-defined BPM. Through case study, we chose National Palace Museum as our target and analyzed the operating process using module standardized tools to evaluate the difference in performance after the implementation of ubiquitous application. We have identified the KPIs for introducing ubiquitous services into museum and verified that ubiquitous service has positive benefits.

[1]  姜國輝.  Business Process Management on the Application of RFID into Medical Blood Pack Handling , 2007 .

[2]  Chen-Shu Wang,et al.  A Wireless Networking Technologies Overview Over Ubiquitous Service Applications , 2008, 2008 Fourth International Conference on Networked Computing and Advanced Information Management.

[3]  Activité ad‐hoc Types de tâches.  Introduction to BPMN , 2004 .

[4]  John Seely Brown,et al.  The coming age of calm technolgy , 1997 .

[5]  Romain Pellerin,et al.  When RFIDs meet artist's painting , 2008, ACE '08.

[6]  Sang Kim,et al.  A Quality Evaluation Technique of RFID Middleware in Ubiquitous Computing , 2006, 2006 International Conference on Hybrid Information Technology.

[7]  Amitava Mukherjee,et al.  Pervasive Computing: A Paradigm for the 21st Century , 2003, Computer.

[8]  A. Sohal,et al.  Business Process Reengineering A review of recent literature , 1999 .

[9]  Chen-Wo Kuo,et al.  A ubiquitous infrastructure applications to support museum's service , 2009, 2009 IEEE International Conference on Industrial Engineering and Engineering Management.

[10]  J. Wey Chen.  A ubiquitous information technology framework using RFID to support students' learning , 2005, Fifth IEEE International Conference on Advanced Learning Technologies (ICALT'05).

[11]  James H. Aylor,et al.  Computer for the 21st Century , 1999, Computer.

[12]  Mahadev Satyanarayanan,et al.  Pervasive computing: vision and challenges , 2001, IEEE Wirel. Commun..

[13]  Hai Liu,et al.  Taxonomy and Challenges of the Integration of RFID and Wireless Sensor Networks , 2008, IEEE Network.