Setback and remedy of local e-government projects: a case study from Egypt

The numbers of successful implementations of e-government projects in developing countries are noticeably low. Yet, there are few studies that focus on the long-term sustainability and success/failure factors of such projects. This paper analyzes the factors responsible for the initial success and subsequent sustainability or setback of a local-government project that was implemented in two sites in Egypt. The findings reveal that although technological, process, and structural factors play a distinctive role in the success or failure of e-government project, the main source of success lies within the management will and actions.