A Case Study of Productivity Challenges in Mars Science Laboratory Operations

Achieving consistently high levels of productivity has been a challenge for Mars surface missions. While the rovers have made major discoveries and dramatically increased our understanding of Mars, they often require a great deal of effort from the operations teams and achieving mission objectives can take longer than anticipated. We conducted an in-depth case study of Mars Science Laboratory operations in order to identify the productivity challenges facing surface missions. In this paper, we describe how we performed the case study and analyzed the data. We present and discuss the significant productivity challenges we identified during the study. In addition to informing future surface exploration missions, the study is relevant for a wide range of applications in which operators must interact with a robotic system with limited communication opportunities.