Socio-Technical Aspirations for Children with Special Needs

Society’s expectations and assistance for children with special needs is rooted in its cultural, societal, and political backdrop. Previous work on the role of culture on assistive or adaptive technology design for children with special needs identified a three-part framework: lifestyle, socio-technical infrastructure, and monetary and informational resources. Through our work in India, we proposed a fourth dimension to this framework: socio-technical aspirations. We defined socio-technical aspirations as the individual- or community-driven ambition and desire to own or use a specific technology for personal benefit or societal acceptance or both. In Finland, we interviewed four parents of children enrolled in a rehabilitation program, with the aim to understand their expectations from and current usage of technology. Findings from Finland reveal a desire for technology for children with special needs to be more engaging than what is currently available. We also identified several attributes that can contribute to socio-technical aspirations in a given context, including but not limited to: the level of inclusiveness supported in the school, which directly affects how technology is viewed with respect to the social acceptance it provides; the socio-technical aspirations of the child and how they are perceived and met by the parents and teachers; and previous technology experience of the various stakeholders involved in raising a child with special needs, which determines their attitude toward technology for not only for themselves but also for the child. In this article, we validate the dimension of socio-technical aspirations to strengthen our case for incorporating stakeholder’s socio-technical aspirations for technology designed or adapted for children with special needs.