A Cognitive Analytics Management Framework (CAM-Part 2): Societal Needs, Shared-Value Models, Performance Indicators, Big Data, Business Analytics Models and Tools

In Chapter 1, The CAM framework focused on the development of innovative social business models through the usage of frontier data envelopment analysis to measure shared value for a sustainable growth of an organization. Chapter 2 first discusses the causes and effects of societal challenges and how shared value models can alleviate them. Second, successful technology and non-technology innovations for shared-value models are reviewed. Third, guidelines to develop key performance smart indicators, pitfalls traps, and phases of budgeting steps for the design of performance management and measurement systems are discussed. Fourth, big data and business analytics challenges, potentials, models, and tools are presented. Fifth, the essential components for designing a corporate big data strategy are suggested. Finally, new ideas are explained to democratize shared-value knowledge through electronic services to transform loyalty of people from parties, clergies, and dictatorships to society’s loyalty to achieve smarter communities in the 21st century. A Cognitive Analytics Management Framework (CAM-Part 2): Societal Needs, Shared-Value Models, Performance Indicators, Big Data, Business Analytics Models and Tools Ibrahim H. Osman American University of Beirut, Lebanon Abdel Latef Anouze Qatar University, Qatar DOI: 10.4018/978-1-4666-4474-8.ch002