Design and Implementation of a Human Centered Expert System for Improvement of Strategic Planning in a Manufacturer of Construction Products

3 Abs tract: This paper introduces a human centered expert system for desi gn and improvement of s trategic planning in a manufacturer of const ruction products . The development proces s of the expert system is facilitated through knowledge base, learning module, inference engine, descri ption tools and us ability tes ting and ins p ection. To achieve the above objective, all indigenous and exogenous factors affecting s trategic p la n n in g are categorized and transl ated into rules in the expert s yst em. M oreover, general strategies and their decision circumstances o r criteria are given to the system. The human- centered expert system is desi gned and tested for a medium-s ized manufacturer of constructi on products . T h e s u p e rio rity and applicability of the expert s ys tem was des igned and tes ted for a manufacturer of constructi on products. This is the first study that introduces a human-centered expert system for improvement of strategi c planning.

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