HypEs: an architecture for hypermedia-enabled expert systems

Abstract Expert systems and hypermedia constitute two important technologies for organizations to create, store, and manage information products. The purpose of our research is to develop an architectural blueprint for the construction of hypermedia-enabled expert systems. We propose an architecture termed HypEs ( Hyp ermedia-enabled E xpert S ystem) for the development of media-rich expert systems. The integration of hypermedia technologies and expert systems can provide significant potential benefits by enabling the storage and manipulation of non-textual knowledge, enhancing the effectiveness of both knowledge acquisition from the sources of expertise and knowledge transfer to non-expert users. An experimental analysis that contrasts the hypermedia-enabled and text-restricted expert systems provides results that underscore the usefulness of hypermedia techniques in enhancing the effectiveness of expert systems in practical applications.

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