ORGANIZATIONAL KNOWLEDGE, HUMAN RESOURCE MANAGEMENT, AND SUSTAINED COMPETITIVE ADVANTAGE: TOWARD A FRAMEWORK

Organizational knowledge is a multi‐dimensional concept with each dimension having differing effects on competitive advantage. This paper focuses on five specific dimensions and explicates their roles in assuring sustained competitive advantage. Additionally, the paper provides some preliminary thoughts on the catalyzing or constraining effects that specific human resources management practices and organizational design factors can have on the development and exploitation of the organizational knowledge dimensions.

[1]  Paul J. Feltovich,et al.  Categorization and Representation of Physics Problems by Experts and Novices , 1981, Cogn. Sci..

[2]  J. Walsh.  Managerial and Organizational Cognition: Notes from a Trip Down Memory Lane , 1995 .

[3]  J. March.  Exploration and exploitation in organizational learning , 1991, STUDI ORGANIZZATIVI.

[4]  K. Weick,et al.  Collective mind in organizations: Heedful interrelating on flight decks. , 1993 .

[5]  I. Nonaka.  A Dynamic Theory of Organizational Knowledge Creation , 1994 .

[6]  Chris Carr.  Global, national and resource based strategies: an examination of strategic choice and performance in the vehicle components industry , 1993 .

[7]  J. E. Butler.  Human Resource Management as a Driving Force in Business Strategy , 1988 .

[8]  B. Kogut,et al.  Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology , 1992 .

[9]  A. Jaffe.  Technological Opportunity and Spillovers of R&D: Evidence from Firms&Apos; Patents, Profits and Market Value , 1986 .

[10]  P. Schoemaker,et al.  Strategic assets and organizational rent , 1993 .

[11]  Robert A. Burgelman.  A Model of the Interaction of Strategic Behavior, Corporate Context, and the Concept of Strategy , 1983 .

[12]  M. Tushman,et al.  Technological Discontinuities and Organizational Environments , 1986 .

[13]  R. Rumelt.  How much does industry matter , 1991 .

[14]  W. Starbuck.  Learning by Knowledge-Intensive Firms , 1992 .

[15]  David J. Teece,et al.  Towards an economic theory of the multiproduct firm , 1982 .

[16]  Kim B. Clark,et al.  Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of , 1990 .

[17]  Barry R. Nathan,et al.  Hiring for the organization, not the job , 1991 .

[18]  Susan C. Schneider,et al.  Cognition in Organizational Analysis: Who's Minding the Store? , 1993 .

[19]  Charles C. Snow,et al.  Stock market reaction to strategic investment decisions , 1990 .

[20]  D. Day,et al.  EXPERTISE AND PROBLEM CATEGORIZATION: THE ROLE OF EXPERT PROCESSING IN ORGANIZATIONAL SENSE-MAKING , 1992 .