A field study of the impact of gender and user's technical experience on the performance of voice-activated medical tracking application

Abstract Speech recognition is a particularly important technology for mobile computing since it provides a smaller, lighter interface than a keyboard. This paper investigates the impact of user's gender and user's computer experience on the performance of a speech recognition system. Using a field study of 33 users, voice-activated medical tracking application and a mobile healthcare fieldwork environment, we illustrate that the user's gender, user's computer experience and the interaction between the user's gender and computer experience has an impact on the performance of a speech recognition system.

[1]  Amit Srivastava,et al.  Integrated technologies for indexing spoken language , 2000, CACM.

[2]  C. Nass,et al.  Are Machines Gender Neutral? Gender‐Stereotypic Responses to Computers With Voices , 1997 .

[3]  Daniel P. W. Ellis,et al.  Improved recognition by combining different features and different systems , 2000 .

[4]  Jonathan G. Fiscus,et al.  Topic detection and tracking evaluation overview , 2002 .

[5]  Parag C. Pendharkar,et al.  Using Telemedicine in the Department of Defense. , 2000 .

[6]  Curtis P. McLaughlin,et al.  Continuous Quality Improvement in Health Care: Theory, Implementation, and Applications , 1994 .

[7]  Steven Greenberg,et al.  AN INTRODUCTION TO THE DIAGNOSTIC EVALUATION OF SWITCHBOARD-CORPUS AUTOMATIC SPEECH RECOGNITION SYSTEMS , 2000 .

[8]  LeeEun-Ju Effects of "gender" of the computer on informational social influence , 2003 .

[9]  David R. Morse,et al.  Using while moving: HCI issues in fieldwork environments , 2000, TCHI.

[10]  Helen M. Donovan MANAGEMENT PRACTICES FOR THE HEALTH PROFESSIONAL , 1976 .

[11]  Linda L. Carli Gender and Social Influence , 2001 .

[12]  Peter M. Ginter,et al.  Strategic management of health care organizations , 1994 .

[13]  PascoeJason,et al.  Using while moving , 2000 .

[14]  K A Christ Literature review of voice recognition and generation technology for Army helicopter applications , 1984 .

[15]  Steve Furber,et al.  ARM System Architecture , 1996 .

[16]  Jonathan G. Fiscus,et al.  1998 Broadcast News Benchmark Test Results: English and Non-English Word Error Rate Performance Measures , 1998 .

[17]  Carl M. Rebman,et al.  Speech recognition in the human-computer interface , 2003, Inf. Manag..

[18]  Parag C. Pendharkar,et al.  On site: using telemedicine in the Department of Defense , 2000, CACM.

[19]  Richard M. Schwartz,et al.  Nymble: a High-Performance Learning Name-finder , 1997, ANLP.

[20]  Lindsay Gilmour Speak easy Laszlo Solymar Getting the message: a history , 2000, The Lancet.

[21]  Eun-Ju Lee,et al.  Effects of "gender" of the computer on informational social influence: the moderating role of task type , 2003, Int. J. Hum. Comput. Stud..

[22]  K H Ellsässer,et al.  Distributing databases: a model for global, shared care. , 1995, Healthcare informatics : the business magazine for information and communication systems.

[23]  Jonathan G. Fiscus,et al.  Measurements in support of research accomplishments , 2000, CACM.

[24]  J. C. Henderson PLUGGING INTO STRATEGIC PARTNERSHIPS: THE CRITICAL IS CONNECTION , 1990 .

[25]  R I Benjamin,et al.  Critical IT (information technology) issues: the next ten years. , 1992, Sloan management review.

[26]  V. Savicki,et al.  Gender Language Style and Group Composition in Internet Discussion Groups , 2006 .

[27]  Jonathan G. Fiscus,et al.  A post-processing system to yield reduced word error rates: Recognizer Output Voting Error Reduction (ROVER) , 1997, 1997 IEEE Workshop on Automatic Speech Recognition and Understanding Proceedings.

[28]  H. Gish,et al.  Text-independent speaker identification , 1994, IEEE Signal Processing Magazine.

[29]  Clifford Nass,et al.  Are Computers Gender-Neutral? Gender Stereotypic Responses to Computers , 1997 .