Paradigms for knowledge-based systems in industrial engineering

Abstract When developing expert systems, expertise lies not only in formulating the knowledge to be put into the knowledge base, but also in deciding upon the knowledge representation and inference mechanism most suited to the application. Six detailed knowledge bases demonstrate the application of various AI-based systems to industrial engineering problems. They illustrate a number of approaches: expert systems, which are based upon practical experience; decision systems, which derive from modelling skills; and situation-action systems, which rely on production process design skills. The six paradigms presented describe a logical expert system for selecting material handling equipment; a multi-valued expert system for selecting a dispatching rule for automatic guided vehicles; a profile matching expert system for selecting project management software; a confidence building expert system for selecting a machine feeder; a tandem decision system for developing a production schedule; and a situation-action system for controlling job allocation in a flexible manufacturing cell. The relationships between these various paradigms and the characteristics of problems to which they can be applied are categorized by the nature of the expert and his expertise; the features of the environment; the decision or decisions to be taken; and the manner in which AI-system performance can be evaluated. A knowledge base is proposed for determining which architecture is most appropriate for a given application.

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