Doing the Job Well: An Investigation of Pro-Social Rule Breaking

This article introduces and explores the construct of pro-social rule breaking. Pro-social rule breaking is rooted in a desire to promote the welfare of the organization or one of its stakeholders. The first two studies used interview data to identify three primary types of pro-social rule breaking: rule breaking to perform one’s responsibilities more efficiently, rule breaking to help a subordinate or colleague, and rule breaking to provide good customer service. A third study used a scenario-based laboratory experiment. It found that the likelihood of pro-social rule breaking was positively related to job autonomy, coworker behavior, and risk-taking propensity.

[1]  J. Dutton,et al.  Positive Organizational Scholarship , 2007 .

[2]  Danielle E. Warren.  Constructive and destructive deviance in organizations , 2003 .

[3]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[4]  Y. Vardi,et al.  Misbehavior in Organizations: Theory, Research, and Management , 2003 .

[5]  P. Shrout,et al.  Mediation in experimental and nonexperimental studies: new procedures and recommendations. , 2002, Psychological methods.

[6]  Randall P. Settoon,et al.  Relationship quality and relationship context as antecedents of person- and task-focused interpersonal citizenship behavior. , 2002, The Journal of applied psychology.

[7]  Zeki Simsek,et al.  A Primer on Internet Organizational Surveys , 2001 .

[8]  J. Dutton,et al.  Crafting a Job: Revisioning Employees as Active Crafters of Their Work , 2001 .

[9]  J. Angrist,et al.  Consequences of Employment Protection? The Case of the Americans with Disabilities Act , 1998, Journal of Political Economy.

[10]  John F. Veiga,et al.  Toward a Greater Understanding of the Willingness to Request an Accommodation: Can Requesters' Beliefs Disable the Americans with Disabilities Act? , 2001 .

[11]  A. Colella.  Coworker Distributive Fairness Judgments of the Workplace Accommodation of Employees with Disabilities , 2001 .

[12]  D. Campbell.  The proactive employee: Managing workplace initiative , 2000 .

[13]  David A. Harrison,et al.  Responses to Informal Accommodation Requests from Employees with Disabilites: Multistudy Evidence on Willingness to Comply , 2000 .

[14]  E. Morrison,et al.  Taking Charge At Work: Extrarole Efforts to Initiate Workplace Change , 1999 .

[15]  N. Rothbard,et al.  Out on a limb: The role of context and impression management in selling gender-equity issues. , 1998 .

[16]  L. V. Dyne,et al.  Helping and Voice Extra-Role Behaviors: Evidence of Construct and Predictive Validity , 1998 .

[17]  Timothy R. Hinkin.  A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires , 1998 .

[18]  Lee,et al.  When the Going Gets Tough, Do the Tough Ask for Help? Help Seeking and Power Motivation in Organizations. , 1997, Organizational behavior and human decision processes.

[19]  C. Nemeth,et al.  Managing Innovation: When Less is More , 1997 .

[20]  Dennis J. Moberg.  On Employee Vice , 1997, Business Ethics Quarterly.

[21]  D. Harrison,et al.  REACTIONS TO REQUESTS FOR ACCOMMODATIONS FROM THE DISABLED: THEORY AND EVIDENCE IN TWO POPULATIONS. , 1997 .

[22]  Michael Frese,et al.  The concept of personal initiative: Operationalization, reliability and validity in two German samples , 1997 .

[23]  Elizabeth E. Wierba,et al.  Reading the wind: how middle managers assess the context for selling issues to top managers , 1997 .

[24]  Jeanette N. Cleveland,et al.  Accommodation in the workplace , 1997 .

[25]  R. Klimoski,et al.  HR strategies for integrating individuals with disabilities into the work place , 1997 .

[26]  R. A. Giacalone,et al.  Antisocial behavior in organizations. , 1997 .

[27]  Barbara A. Lee.  Legal requirements and employer responses to accommodating employees with disabilities , 1996 .

[28]  Dianna L. Stone,et al.  A Model of Factors Affecting the Treatment of Disabled Individuals in Organizations , 1996 .

[29]  Y. Vardi,et al.  Misbehavior in Organizations: A Motivational Framework , 1996 .

[30]  G. Spreitzer.  PSYCHOLOGICAL EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT, AND VALIDATION , 1995 .

[31]  R. Bennett,et al.  A TYPOLOGY OF DEVIANT WORKPLACE BEHAVIORS: A MULTIDIMENSIONAL SCALING STUDY , 1995 .

[32]  B. Meglino,et al.  The role of dispositional and situational antecedents in prosocial organizational behavior: An exami , 1994 .

[33]  Mark H. Davis.  Empathy: A Social Psychological Approach , 1994 .

[34]  Melissa S. Baucus,et al.  Pressure, Opportunity and Predisposition: A Multivariate Model of Corporate Illegality , 1994 .

[35]  J. Wagner,et al.  Percept-Percept Inflation in Microorganizational Research: An Investigation of Prevalence and Effect , 1994 .

[36]  D. Braddock,et al.  The glass ceiling and persons with disabilities , 1994 .

[37]  T. S. Bateman,et al.  The proactive component of organizational behavior: A measure and correlates , 1993 .

[38]  Marcia P. Miceli,et al.  Blowing the whistle : the organizational and legal implications for companies and employees , 1993 .

[39]  Amy L. Pablo,et al.  Reconceptualizing the Determinants of Risk Behavior , 1992 .

[40]  I. Ajzen.  The theory of planned behavior , 1991 .

[41]  C. Batson.  The Altruism Question: Toward A Social-psychological Answer , 1991 .

[42]  Dean B. McFarlin,et al.  Integrating the disabled into the work force: A survey of fortune 500 company attitudes and practices , 1991 .

[43]  Arie Nadler,et al.  Help-seeking behavior: Psychological costs and instrumental benefits. , 1991 .

[44]  Gregory J. Boyle,et al.  Does item homogeneity indicate internal consistency or item redundancy in psychometric scales , 1991 .

[45]  A. Strauss.  Basics Of Qualitative Research , 1992 .

[46]  Barry M. Staw,et al.  Task Revision: A Neglected Form of Work Performance , 1990 .

[47]  Jane M. Howell,et al.  Champions of Technological Innovation. , 1990 .

[48]  S. Lenway,et al.  To Lobby or to Petition: The Political Environment of U.S. Trade Policy , 1990 .

[49]  David B. Balkin,et al.  Effectiveness of Individual and Aggregate Compensation Strategies , 1989 .

[50]  Fred D. Davis.  Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[51]  R. Bies,et al.  Organizational Citizenship Behavior: The Good Soldier Syndrome , 1989 .

[52]  K. Eisenhardt.  Agency Theory: An Assessment and Review , 1989 .

[53]  Sheila M. Puffer.  Prosocial behavior, noncompliant behavior, and work performance among commission salespeople. , 1987 .

[54]  N. Eisenberg,et al.  The relation of empathy to prosocial and related behaviors. , 1987, Psychological bulletin.

[55]  R. Axelrod.  An Evolutionary Approach to Norms , 1986, American Political Science Review.

[56]  O. Williamson,et al.  The Economic Institutions of Capitalism: Firms, Markets, Relational Contracting. , 1986, American Political Science Review.

[57]  S. J. Motowidlo,et al.  Prosocial Organizational Behaviors , 1986 .

[58]  J. W. Graham,et al.  Principled organizational dissent: A theoretical essay. , 1986 .

[59]  B. Depaulo,et al.  New Directions in Helping, Vol. 3: Applied Perspectives on Help-Seeking and -Receiving. , 1986 .

[60]  R. Hollinger,et al.  Acts against the workplace: Social bonding and employee deviance , 1986 .

[61]  D. A. Kenny,et al.  The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. , 1986, Journal of personality and social psychology.

[62]  Robert B. Edgerton,et al.  Rules, Exceptions and Social Order , 1985 .

[63]  D. C. Feldman,et al.  The Development and Enforcement of Group Norms , 1984 .

[64]  John H. Aldrich,et al.  Linear probability, logit and probit models , 1984 .

[65]  B. Tabachnick,et al.  Using Multivariate Statistics , 1983 .

[66]  R. Brockhaus.  Risk Taking Propensity of Entrepreneurs , 1980 .

[67]  William G. Ouchi,et al.  Markets, Bureaucracies, and Clans. , 1980 .

[68]  J. Pfeffer,et al.  A social information processing approach to job attitudes and task design. , 1978, Administrative science quarterly.

[69]  David H. Gustafson,et al.  Group Techniques for Program Planning: A Guide to Nominal Group and Delphi Processes , 1976 .

[70]  Richard,et al.  Motivation through the Design of Work: Test of a Theory. , 1976 .

[71]  A. D. Jones,et al.  Obedience to Authority , 1974 .

[72]  W. Rushing.  Deviant behavior and social process , 1969 .

[73]  J. Jackson,et al.  A Conceptual and Measurement Model for Norms and Roles , 1966 .

[74]  M. Wallach,et al.  Risk Taking: A Study in Cognition and Personality , 1965 .

[75]  J. O. Whittaker,et al.  A Repetition of Asch's “Effects of Group Pressure upon the Modification and Distortion of Judgment” , 1957 .

[76]  H. Guetzkow,et al.  Groups, Leadership, and Men , 1952 .

[77]  S. Asch.  Effects of Group Pressure Upon the Modification and Distortion of Judgments , 1951 .

[78]  C. Barnard.  The Functions of the Executive , 1939 .