Policy and Barriers Related to Implementing Adult E-Learning in Taiwan.

The work quality of public servants directly affects a country's administrative performance, and the Taiwan government has recently invested a considerable amount of funds in constructing e-government learning platforms and developing digital courses to provide all public servants with sufficient on-the-job training and enhance the quality of human resources. Therefore, the circumstances under which public servants use e-government learning platforms warrant investigation. In this study, questionnaires were used to collect data for quantitative research, and a theoretical model was created to clarify the impact of 'barrier factors' and 'policy factors' on e-government learning. These factors have been examined inadequately in previous research on the theory of e-learning behaviour. The results presented here show that barrier factors and policy factors strongly influence the willingness of public servants to use e-learning systems, and these factors explain more than 80 per cent of the variance in users' behavioural intention. These results revealed the characteristics of the research participants, and the findings can be used as a reference in future studies and by management agencies responsible for providing e-government learning. Furthermore, these results might facilitate further research on and the practice of adult e-learning.

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