Supporting collaboration in the development and management of lean supply networks

The purpose of this paper is to demonstrate how the appropriate information and communication technology can act as a catalyst in the development and operations management of lean supply networks; not by automating tasks and procedures, but by providing the enabling infrastructure required for structuring difficult problems and issues arising at inter-organisational boundaries and for taming the social complexity of their resolution processes. Towards this end, we present the design rationale and the functionalities of Co-LEAN, which is an integrated suite of software tools developed by the authors for the design and management of lean supply networks. In addition to providing full operational support in the planning and execution of the lean supply network, Co-LEAN supports internet-based collaboration in the specification of value, the identification and optimisation of value-streams, the alignment of supply-chain strategy with the overall operations strategy, and the supply-chain improvement tasks. The paper discusses the knowledge and information management requirements of lean supply networks, and presents the main components and functionalities of Co-LEAN in the context of a use case in a supply network formed around a stainless steel tanks’ manufacturer.

[1]  William L. Berry,et al.  Manufacturing Planning and Control Systems , 1984 .

[2]  Kai Mertins,et al.  Integrated enterprise modelling: A method for the management of change , 2001 .

[3]  J. Reeve,et al.  THE FINANCIAL ADVANTAGES OF THE LEAN SUPPLY CHAIN , 2002 .

[4]  Frank von Martial Coordinating Plans of Autonomous Agents , 1992, Lecture Notes in Computer Science.

[5]  B. Wernerfelt,et al.  A Resource-Based View of the Firm , 1984 .

[6]  Seymour Papert,et al.  Mindstorms: Children, Computers, and Powerful Ideas , 1981 .

[7]  Jens Ove Riis,et al.  Participation and dialogue in strategic manufacturing development , 2006 .

[8]  W. W. C. Chung *,et al.  Collaborative planning, forecasting and replenishment: a case study in copper clad laminate industry , 2005 .

[9]  John A. Muckstadt,et al.  Guidelines for Collaborative Supply Chain System Design and Operation , 2001, Inf. Syst. Frontiers.

[10]  S. Umeda,et al.  Supply chain simulation: generic models and application examples , 2006 .

[11]  Robert H. Hayes,et al.  Strategic operations: Competing through capabilities: Texts and cases , 1997 .

[12]  Ana Gabriela Maguitman,et al.  Logical models of argument , 2000, CSUR.

[13]  Terry Hill,et al.  Manufacturing Strategy: Text and Cases , 1993 .

[14]  W. Bennis,et al.  How business schools lost their way. , 2005, Harvard business review.

[15]  W. Andrew Taylor,et al.  Computer-mediated knowledge sharing and individual user differences: an exploratory study , 2004, Eur. J. Inf. Syst..

[16]  S. C. L. Koh,et al.  E-organisation and its future implication for SMEs , 2005 .

[17]  Kevin Crowston,et al.  What is coordination theory and how can it help design cooperative work systems? , 1990, CSCW '90.

[18]  Raymonde Guindon,et al.  Designing the Design Process: Exploiting Opportunistic Thoughts , 1990, Hum. Comput. Interact..

[19]  Nikos I. Karacapilidis,et al.  An IS Framework to Support the Collaborative Design of Supply Chains , 2004, KES.

[20]  J. Holmström,et al.  Supply chain collaboration: making sense of the strategy continuum , 2005 .

[21]  P. Hines,et al.  Learning to evolve: A review of contemporary lean thinking , 2004 .

[22]  Máire Kerrin,et al.  Continuous improvement along the supply chain: the impact of customer‐supplier relations , 2002 .

[23]  J. Stock International Journal of Physical Distribution and Logistics Management , 1990 .

[24]  Hemant Jain,et al.  An Integrated to Enterprise , 1999 .

[25]  Nick Rich,et al.  Value stream management: strategy and excellence in the supply chain , 2000 .

[26]  Nikos Karacapilidis,et al.  Information technology support for the knowledge and social processes of innovation management , 2006 .

[27]  Jane Macoubrie,et al.  Logical Argument Structures in Decision-making , 2003 .

[28]  R. Bachmann Trust, Power and Control in Trans-Organizational Relations , 2001 .

[29]  P. Evans,et al.  Collaboration rules , 2005, IEEE Engineering Management Review.

[30]  S. Ghoshal,et al.  Social Capital, Intellectual Capital, and the Organizational Advantage , 1998 .

[31]  D. Towill,et al.  Engineering supply chains to match customer requirements , 2000 .

[32]  R. Lester,et al.  Lean Thinking: Banish Waste and Create Wealth in Your Corporation , 2008 .

[33]  N. Rescher,et al.  The coherence theory of truth , 1973 .

[34]  Newton C. A. da Costa,et al.  A coherence theory of truth , 2005 .

[35]  R. Middel *,et al.  Driving collaborative improvement processes , 2005 .

[36]  G. Stevens Integrating the Supply Chain , 1989 .

[37]  Nick Rich,et al.  The seven value stream mapping tools , 1997 .

[38]  Subhashish Samaddar,et al.  Production, Manufacturing and Logistics Inter-organizational information sharing: The role of supply network configuration and partner goal congruence , 2006 .

[39]  D. Ketchen,et al.  Information Processing, Knowledge Development, and Strategic Supply Chain Performance , 2004 .

[40]  David J. Collis,et al.  Research Note: How Valuable are Organizational Capabilities? , 1994 .

[41]  Simon J. E. Taylor NETMEETING: A TOOL FOR COLLABORATIVE SIMULATION MODELLING , 2001 .

[42]  C. Hardy,et al.  Discourse and Collaboration: The Role of Conversations and Collective Identity , 2005 .

[43]  Pierre-Yves Raccah Modelling argumentation and modelling with argumentation , 1990 .

[44]  Boleslaw K. Szymanski,et al.  Research and commercial opportunities in Web-Based Simulation , 2001, Simul. Pract. Theory.

[45]  Andrew Cox,et al.  The art of the possible: relationship management in power regimes and supply chains , 2004 .

[46]  D. Leonard,et al.  The Role of Tacit Knowledge in Group Innovation , 1998 .

[47]  R. Chapman,et al.  From continuous improvement to collaborative innovation: the next challenge in supply chain management , 2005 .

[48]  M. Gregory,et al.  Emergence of global manufacturing virtual networks and establishment of new manufacturing infrastructure for faster innovation and firm growth , 2005 .

[49]  Edward W. Davis,et al.  Extended enterprise, the: gaining competitive advantage through collaborative supply chains , 2003 .

[50]  David C. Lane,et al.  Modelling as learning: A consultancy methodology for enhancing learning in management teams , 1992 .

[51]  M. Fisher What is the Right Supply Chain for Your Product , 1997 .

[52]  Nikos Karacapilidis,et al.  Knowledge management and collaborative model building in the strategy development process , 2005 .

[53]  Nikos I. Karacapilidis,et al.  A computerized knowledge management system for the manufacturing strategy process , 2006, Comput. Ind..

[54]  D. Kehoe,et al.  Internet based supply chain management: A classification of approaches to manufacturing planning and control , 2001 .

[55]  Mirela Schwarz,et al.  A multi-level analysis of the strategic decision process and the evolution of shared beliefs , 2002 .

[56]  Emmanuel D. Adamides,et al.  Responsibility-based manufacturing , 1996 .

[57]  Stephane Gagnon Resource‐based competition and the new operations strategy , 1999 .

[58]  D. Teece Strategies for Managing Knowledge Assets: the Role of Firm Structure and Industrial Context , 2000 .

[59]  Paul R. Carlile,et al.  A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development , 2002, Organ. Sci..

[60]  Douglas Walton,et al.  Fundamentals Of Argumentation Theory , 1996 .

[61]  M. Barratt Understanding the meaning of collaboration in the supply chain , 2004 .