Management of knowledge creation and sharing to create virtual knowledge-sharing communities: a tracking study

Purpose – The main aim of this paper is to address the lack of research on the potential impact of the radical changes in social networking in the so-called network society and indirectly the need to manage and constructively share in the collateral knowledge creation. To do this, a tracking study of the knowledge creation and sharing in a discussion forum has been conducted from a knowledge management perspective. Design/methodology/approach – A quantitative content analysis research design has been adopted in accordance with which content, text and messages on the website were critically examined; categories and themes identified and analysed; content coded and interpreted; and the results reported, relative to the research problem and theory. Both substantive decisions (what and how to code) and technical decisions (how coding will be interpreted) were made during the coding process and the interpretation of the results (Keyton, 2015). Three levels of division were used in the development of the coding...

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