Intelligent value chain management framework for customized assistive healthcare devices

Abstract Ageing, occurrence of work-related musculoskeletal disorders, and rising sensitivity towards the disabled are paving the way for new, customized movement assisting devices enabling increased mobility independence, correction of user's kinesis and prevention of diseases, combined with a constant monitoring of kinematics conditions. This paper presents the digital double of the manufacturing, delivery and maintenance chain(s) developed for those devices, focusing on its data model, logics, services and optimization functionalities aimed at improving critical stakeholders experiences. The proposed discussion emphasizes how a proper combination of physical and digital twins could effectively support customized manufacturing experiences in socially valuable market segments.