The transition from construction to full operations of the Atacama Large Millimeter/submillimeter Array (ALMA) brings the challenge to have not only software subsystems that are functional and stable but also to develop a system that works flawlessly as a single entity from proposal preparation to the delivery of the final data products to ALMA users. This is especially challenging as the different subsystems have to be constantly updated and improved to accommodate new observing modes and increasing capabilities. We present recent progress and future initiatives in the different offline subsystems that are currently being developed and used in ALMA operations: proposal preparation, submission and observation preparation (Observing Tool and submission server), proposal review process (Ph1M), project tracking (Project Tracker, Life Cycle), observation bookkeeping (Shift Log Tool), calibrator database (Source Catalogue), monitor and control of observations (Operations Monitoring and Control tool), dynamic scheduler, data reduction pipeline, quality assurance and trend analysis (AQUA), archive, as well as additional user support systems such as the Science Portal.