Information quality for strategic technology planning

This article discusses the increasing importance of information to so called information factories. As information management is their core competence, development of information quality should be the key focus of quality management. Good quality information is error free and fulfills the user’s needs. Technology managers define their needs as having recent, relevant, reliable and analyzed information on competitive environment and development of technologies. Several methods used with full text search engines to improve different aspects of information quality, are demonstrated and described based on our constructive work, implementing Business Technology portals. Relevancy of information was improved with several used methods and reliability by structured searches with meta‐information and by reduced information space. Recentness of information was improved with push technology. As conclusion, full‐text search engines increase the information quality by filtering information, however recentness of information and analyzed information are more difficult aspects to improve than relevancy and reliability.

[1]  Alan H. Kantrow The Strategy-Technology Connection : Harvard Business Review , 1988 .

[2]  M. Porter How Competitive Forces Shape Strategy , 1989 .

[3]  Philip A. Roussel,et al.  Third generation R & D : managing the link to corporate strategy / Philip A. Roussel, Kamal N. Saad, Tamara J. Erickson , 1991 .

[4]  Michael E. Porter,et al.  Strategy : seeking and securing competitive advantage , 1991 .

[5]  W. Starbuck Learning by Knowledge-Intensive Firms , 1992 .

[6]  Wayne Applehans,et al.  Managing Knowledge: A Practical Web-Based Approach , 1998 .

[7]  Ivan Bratko,et al.  Machine Learning and Data Mining; Methods and Applications , 1998 .

[8]  John Seely Brown,et al.  Book Reviews : The Social Life of Information By John Seely Brown and Paul Duguid. Boston: Harvard Business School Press, 2000. 320 pages , 2000 .

[9]  David Loshin Enterprise knowledge management: the data quality approach , 2000 .

[10]  Theophilus B. A. Addo,et al.  Diffusion of executive information systems in organizations and the shift to Web technologies , 2000, Ind. Manag. Data Syst..

[11]  Daniel A. Keim,et al.  Visual exploration of large data sets , 2001, Commun. ACM.

[12]  A. Patel,et al.  A Topic-Specific Web Robot Model Based on Restless Bandits , 2001, IEEE Internet Comput..

[13]  Anil Kumar,et al.  Managing dirty data in organizations using ERP: lessons from a case study , 2001, Ind. Manag. Data Syst..

[14]  Thomas H. Davenport,et al.  The Attention economy , 2001, UBIQ.

[15]  Michael N. Huhns,et al.  Philosophical Agents , 2001, IEEE Internet Comput..

[16]  Eric A. Brewer When everything is searchable , 2001, CACM.

[17]  Monika Henzinger,et al.  Hyperlink Analysis for the Web , 2001, IEEE Internet Comput..

[18]  Carl Martin Allwood,et al.  IT and strategic decision making , 2002, Ind. Manag. Data Syst..

[19]  Fenghueih Huarng,et al.  Relationships of TQM philosophy, methods and performance: a survey in Taiwan , 2002, Ind. Manag. Data Syst..