论文信息 - The Analytic Hierarchy Process to Evaluate the Quality of Service in Transit Systems

The Analytic Hierarchy Process to Evaluate the Quality of Service in Transit Systems

This paper uses the Analytic Hierarchy Process (AHP) method to evaluate the best action to be performed by a public transit company with reference to a general goal aimed at customer satisfaction. The tested procedure can help the planner to select the most effective action with reference to the general goal by using in optimal way the available resources.

M. N. Postorino | V. Fedele | M. Postorino | V. Fedele

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