Benchmarking the performance of design‐build projects: Development of project success index

Purpose – The paper aims to develop a project success index (PSI) to benchmark the performance of design‐build projects from a number of key performance indicators (KPIs).Design/methodology/approach – This research collected 92 responses from Design and Build (D&B) project participants of the Hong Kong construction industry via ordinary postal mail. In addition, a project success equation is formulated from the principal components analysis.Findings – D&B project participants suggests that time, cost, quality and functionality should be the principal success criteria for D&B projects. A single index can also be computed from the project success equation to apply different weightings to the respective KPI with different significance.Practical implications – The concept of success remains vague among project participants, which makes it difficult to assess whether the performance of a project is a success or failure. The development of PSI can quantify the success concept in a scientific manner.Originality/...

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