Agile Innovative Total Quality Function Deployment and its financial accountability in an Indian company

In the last few decades, the world has witnessed the emergence of three strategies, namely, quality, innovation and Agile Manufacturing (AM). This paper reports research work, which was carried out to tap the synergic powers of these strategies. To begin with, a model by the name agile Innovative Total Quality Function Deployment (agile ITQFD) was designed. A financial accounting system was also designed in order to depict the performance of agile ITQFD using financial values. As an experiment, the working of agile ITQFD and its financial accounting system were studied in an Indian electronics switches manufacturing company. This company has successfully applied many world class manufacturing strategies. Hence, the inferences drawn from this experimentation could be viewed from a global perspective, which indicated that it is possible to apply agile ITQFD and its financial accounting system successfully in real-time situations.

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