Augmented Performance Environment for Enhancing Interagency Coordination in Stability, Security, Transition, and Reconstruction (SSTR) Operations

Abstract : Stability, security, transition, and reconstruction (SSTR) operations are a core U.S. military mission (United States Department of Defense, 2005). The objective of these missions is to help establish order with the aim of attaining a sustainable peace while advancing U.S. interests. To conduct SSTR operations, U.S. military forces work with a host of partners representing non-governmental aid organizations and other U.S. government agencies, as well as international agencies and multinational military forces. These partners may share an overarching goal, but differ significantly in how the goal or goals should be achieved. The purpose of this effort was to investigate the implications of organizational and national culture on SSTR operations and to define requirements for performance support and training. With a focus on the provincial reconstruction team (PRT), we specified cultural identities (beyond nationality) that influence interagency operations, used consensus-building as a metaphor for understanding SSTR planning, and linked cultural differences to SSTR planning tasks and collective skill breakdowns. A prototype, automated system to enhance interagency collective performance in SSTR operations was demonstrated. The system integrated latent semantic analysis with cultural reference materials, readiness assessments, rehearsal opportunities and individual skill development exercises. Follow on work is planned to refine our understanding of interagency collaboration and implement and test an interagency consensus forum.

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