Tracing Computerized Incidents to Manage and Improve Quality Health Care in Hospitals

The promotion of quality and safety care in public and private Hospitals has become a crucial stake. To succeed in this, a quality process is necessary for quality management. To set it up, it is necessary to have different piloting tools. Data collection of effective information is one of these tools. It is necessary to be able to process the data quickly in order to answer the various demands rapidly. This project consists in proposing the possibility of declaring different dysfunctions and incidents by a simple formula integrated into the intranet services of the hospital for the medical, nursing and administrative staff. This should lead to quality management of the medical units.