Towards automated functional testing of converged applications

There is a growing demand for IP based multimedia services that encompass usage of multiple user interfaces including web and telephony. The complexity of such converged applications requires sophisticated development tools and techniques. While standards such as SIP and HTTP Servlets enable the application developer to develop and deploy converged applications, there is a growing need for tools and techniques that can help with functional testing of converged applications. This paper makes the following contributions - (1) identifies key challenges including concurrency and coordination in functional testing of converged applications (2) describes our solution to address these challenges and (3) describes the impact of our solution based on experience gained from its use in functional testing of a real-world converged conferencing application.