论文信息 - Organisational Learning using Near-Miss and Accident Data within and outside your Organisation

Organisational Learning using Near-Miss and Accident Data within and outside your Organisation

This paper describes our experiences with creating learning organisations in the domain of safety and risk management. The useability of accident and incident data for direct feedback to operational risk control will be discussed. Principles will be described of Knowledge Management (KM) in relation to organisational learning. The application of KM and of a relevant knowledge framework for the collection and interpretation of (near-miss) accident data enable organisations to learn faster, more effectively and more efficiently from incidents within a network of organisations. This has been demonstrated in a technology transfer project.

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