Preventing Chaos in a Crisis: Strategies for Prevention, Control and Damage Limitation

Every decision maker faces one brutal question: What do you do when the crisis hits? Such situations can be explosive; they call for specific answers in frighteningly complex situations where the very frame of reference seems to crumble. Crisis management is very complex and it is a world that has barely been explored, let alone charted. Crisis Management develops a broad strategic approach to steering through these highly turbulent situations. It can help decision makers prevent, anticipate, limit and control crisis phenomena. The three sections of the text are organized around this focus. The methods explored are based on a series of investigations and consultations made within major industrial groups all over the world.