Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors

Previous organizational citizenship behavior (OCB) research (a) has not demonstrated that extra-role behaviors can be distinguished empirically from in-role activities, and (b) has not examined the relative contributions of components ofjob satisfaction a nd organizational commitment to the performance of OCBs. Factor analysis of survey data from 127 employees' supervisors supported the distinction between in-role behaviors and two forms of OCBs. Hierarchical regression analysis found two job cognitions variables (intrinsic and extrinsic) to be differentially related to the two types OCBs, but affective variables and organizational commitment were not significant predictors. The link between the present findings and previous research is discussed, as are directions forfuture research.

[1]  D. Katz,et al.  The motivational basis of organizational behavior. , 1964, Behavioral science.

[2]  H. Reitz,et al.  Behavior in organizations , 1977 .

[3]  R. Scholl,et al.  Differentiating Organizational Commitment From Expectancy as a Motivating Force , 1981 .

[4]  Y. Wiener.  Commitment in Organizations: A Normative View , 1982 .

[5]  J. P. Near,et al.  ORGANIZATIONAL CITIZENSHIP BEHAVIOR: ITS NATURE AND ANTECEDENTS , 1983 .

[6]  T. S. Bateman,et al.  Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee “Citizenship” , 1983 .

[7]  S. Breckler.  Empirical validation of affect, behavior, and cognition as distinct components of attitude. , 1984, Journal of personality and social psychology.

[8]  T. Mitchell.  An Evaluation of the Validity of Correlational Research Conducted in Organizations , 1985 .

[9]  D. Watson,et al.  Toward a consensual structure of mood. , 1985, Psychological bulletin.

[10]  Jennifer A. Chatman,et al.  Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. , 1986 .

[11]  S. J. Motowidlo,et al.  Prosocial Organizational Behaviors , 1986 .

[12]  Robert L. Thorndike,et al.  The role of general ability in prediction , 1986 .

[13]  Sheila M. Puffer.  Prosocial behavior, noncompliant behavior, and work performance among commission salespeople. , 1987 .

[14]  R. Scholl,et al.  Referent Selection in Determining Equity Perceptions: Differential Effects on Behavioral and Attitudinal Outcomes. , 1987 .

[15]  Carol T. Kulik,et al.  Measurement of Job Characteristics: Comparison of the Original and the Revised Job Diagnostic Survey , 1988 .

[16]  D. Organ.  Organizational citizenship behavior: The good soldier syndrome. , 1988 .

[17]  M J Burke,et al.  Should negative affectivity remain an unmeasured variable in the study of job stress? , 1988, The Journal of applied psychology.

[18]  Daniel W. Russell,et al.  Discriminant validation of measures of job satisfaction, job involvement, and organizational commitment. , 1988 .

[19]  Arthur P. Brief,et al.  Job Attitude Organization: An Exploratory Study1 , 1989 .

[20]  Dennis W. Organ,et al.  COGNITIVE VERSUS AFFECTIVE DETERMINANTS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR , 1989 .

[21]  Jennifer M. George,et al.  Mood and absence. , 1989 .

[22]  M J Burke,et al.  Measuring affect at work: confirmatory analyses of competing mood structures with conceptual linkage to cortical regulatory systems. , 1989, Journal of personality and social psychology.

[23]  L. James,et al.  Integrating Work Environment Perceptions: Explorations into the Measurement of Meaning , 1989 .

[24]  Mark W. Johnston,et al.  Analysis of role conflict and role ambiguity in a structural equations framework , 1990 .