Segmented Interaction History in a Collaborative Agent

We have developed an application-independent toolkit, called Collagen, based on the SharedPlan theory of collaborative discourse, in which interaction histories are hierarchically structured according to a user ś goals and intentions. We have used Collagen to implement an example collaborative interface agent with discourse processing, but not natural language understanding. In this paper, we concentrate on how a segmented interaction history supports user orientation, intelligent assistance, and transformations, such as returning to earlier points in the problem solving process and replaying segments in a new context. Superseded by TR97-21. Third International Conference on Intelligent User Interfaces, Orlando, FL, January, 1997, pp. 23-30. This work may not be copied or reproduced in whole or in part for any commercial purpose. Permission to copy in whole or in part without payment of fee is granted for nonprofit educational and research purposes provided that all such whole or partial copies include the following: a notice that such copying is by permission of Mitsubishi Electric Research Laboratories, Inc.; an acknowledgment of the authors and individual contributions to the work; and all applicable portions of the copyright notice. Copying, reproduction, or republishing for any other purpose shall require a license with payment of fee to Mitsubishi Electric Research Laboratories, Inc. All rights reserved. Copyright c ©Mitsubishi Electric Research Laboratories, Inc., 1996 201 Broadway, Cambridge, Massachusetts 02139

[1]  Candace L. Sidner,et al.  Attention, Intentions, and the Structure of Discourse , 1986, CL.

[2]  Philip R. Cohen,et al.  Synergistic use of direct manipulation and natural language , 1989, CHI '89.

[3]  Johanna D. Moore,et al.  Pointing: A Way Toward Explanation Dialogue , 1990, AAAI.

[4]  Henry Kautz,et al.  A circumscriptive theory of plan recognition , 1990 .

[5]  Candace L. Sidner,et al.  An Artificial Discourse Language for Collaborative Negotiation , 1994, AAAI.

[6]  Markus Fischer,et al.  Generating Cooperative System Responses in Information Retrieval Dialogues , 1994, INLG.

[7]  Johanna D. Moore,et al.  An improved interface for tutorial dialogues: browsing a visual dialogue history , 1994, CHI '94.

[8]  Johanna D. Moore,et al.  Dynamic generation of follow up question menus: facilitating interactive natural language dialogues , 1995, CHI '95.

[9]  E. Maier,et al.  Structuring collaborative information-seeking dialogues , 1995, Knowl. Based Syst..

[10]  Karen E. Lochbaum,et al.  The Use of Knowledge Preconditions in Language Processing , 1995, IJCAI.

[11]  Pattie Maes,et al.  Agents that reduce work and information overload , 1994, CACM.

[12]  Karen E. Lochbaum,et al.  Using collaborative plans to model the intentional structure of discourse , 1995 .

[13]  C. Rich,et al.  Adding a collaborative agent to graphical user interfaces , 1996, UIST '96.

[14]  Sarit Kraus,et al.  Collaborative Plans for Complex Group Action , 1996, Artif. Intell..

[15]  Candace L. Sidner,et al.  COLLAGEN: when agents collaborate with people , 1997, AGENTS '97.