论文信息 - Design and Evaluation of a Knowledge Management System

Design and Evaluation of a Knowledge Management System

To compete in the emerging knowledge-centric economy; business organizations around the world have undertaken various initiatives to manage knowledge. The authors describe their system's architecture design and highlight encouraging preliminary evaluation results in several areas, including knowledge-sharing support, productivity improvement, and customer relationship management enhancement. They concentrate on the design and evaluation of a KM system for an integrated circuit assembly and testing firm.

Chih-Ping Wei | Paul Jen-Hwa Hu | Hung-Huang Chen

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