Computer-Assisted Careers Guidance Systems and Organisational Change

Abstract This article describes a study conducted to identify the range of potential influences that a computer-assisted careers guidance system (PROSPECT (HE)) had on the functioning of organisations (careers services in higher education). Data from six institutions indicated that use of PROSPECT (HE) was associated with important and varied change within the organisations. It appears that when a careers service seeks opportunities for change, CACG systems can be an important catalyst for change in two respects: by providing a focal point for achieving previously established goals; or, as a consequence of system use, by making staff aware of the potential for new organisational goals.