Using Card Sorts to Elicit Web Page Quality Attributes

The Internet's rapid expansion has given rise to a new set of problems that require new ways to measure and evaluate Web pages. Although numerous guidelines for Web site design have been published, no recognized standards have been set for assessing Web page quality. Card sorts are a good way to obtain quality attributes and measures from respondents without measurement expertise.

[1]  D. N. Hinkle The change of personal constructs from the viewpoint of a theory of construct implications , 1965 .

[2]  Jakob Nielsen,et al.  Heuristic evaluation of user interfaces , 1990, CHI '90.

[3]  Shari Lawrence Pfleeger,et al.  Towards a Framework for Software Measurement Validation , 1995, IEEE Trans. Software Eng..

[4]  Gordon Rugg,et al.  The sorting techniques: a tutorial paper on card sorts, picture sorts and item sorts , 1997 .

[5]  Alain Abran,et al.  Metrics Validation Proposals: A Structured Analysis , 1999 .

[6]  Joseph Devlin,et al.  Hypertext/hypermedia handbook , 1991 .

[7]  Bryan Pfaffenberger The elements of hypertext style , 1997 .

[8]  Alain Abran,et al.  From software metrics to software measurement methods: a process model , 1997, Proceedings of IEEE International Symposium on Software Engineering Standards.

[9]  Nigel Shadbolt,et al.  The efficacy of knowledge elicitation techniques: a comparison across domains and levels of expertise , 1990 .

[10]  M. Chi,et al.  The Nature of Expertise , 1988 .

[11]  Peter McGeorge,et al.  The uses of ‘contrived’ knowledge elicitation techniques , 1992 .

[12]  G. Kelly The Psychology of Personal Constructs , 2020 .

[13]  Victor R. Basili,et al.  The TAME Project: Towards Improvement-Oriented Software Environments , 1988, IEEE Trans. Software Eng..

[14]  Neil A. M. Maiden,et al.  ACRE: selecting methods for requirements acquisition , 1996, Softw. Eng. J..

[15]  Sandro Morasca,et al.  Property-Based Software Engineering Measurement , 1996, IEEE Trans. Software Eng..