European Conference on Information Systems ( ECIS ) 5-2-2012 THE USAGE OF INDIVIDUAL PRIVACY SETTINGS ON SOCIAL NETWORKING SITES-DRAWING DESIRED DIGITAL IMAGES OF ONESELF

Social networking sites (SNS) such as Facebook have created a new way for individuals to share personal data and interact with each other on the Internet. The disclosure of this personal data is directly tied to the existing relationships of individuals within an SNS. Individual privacy settings allow a selective disclosure of personal data to specific connected individuals. In this paper, we present first empirical insights of a grounded theory study, based on 37 qualitative interviews with Facebook users, which reveal factors that drive, or generally influence, the use of these individual privacy settings on SNS. By investigating this privacy protection behaviour towards connected individuals, so-called ‘friends’ in Facebook’s terminology, we add new perspectives to existing theories of information privacy protection – individuals’ privacy protection behaviour in nonanonymous online environments. We have developed a conceptual model showing that the motivation to use individual privacy settings depends on a complex interplay between different factors. As important drivers, motives for using SNS, existing relationships and context of personal data disclosure have been identified. Building on those insights further allows development or improvement of general privacy controls for individuals interacting with each other on the Internet.

[1]  Daniel R. Horne,et al.  The Privacy Paradox: Personal Information Disclosure Intentions versus Behaviors , 2007 .

[2]  H. Spiessl,et al.  [Self-help from the cyberspace?--An analysis of self-help forums for patients with bipolar affective disorders]. , 2008, Psychiatrische Praxis.

[3]  Jacob Kramer-Duffield,et al.  Friends only: examining a privacy-enhancing behavior in facebook , 2010, CHI.

[4]  Jessica Staddon,et al.  Indirect content privacy surveys: measuring privacy without asking about it , 2011, SOUPS.

[5]  Y. Laouris,et al.  Disclosure of personal and contact information by young people in social networking sites: An analysis using Facebook ™ profiles as an example , 2010 .

[6]  Jennifer Preece,et al.  Sociability and usability in online communities: Determining and measuring success , 2001, Behav. Inf. Technol..

[7]  Danah Boyd,et al.  Facebook privacy settings: Who cares? , 2010, First Monday.

[8]  Heng Xu,et al.  Information Privacy Concerns: Linking Individual Perceptions with Institutional Privacy Assurances , 2011, J. Assoc. Inf. Syst..

[9]  Tom L. Roberts,et al.  Proposing the online community self-disclosure model: the case of working professionals in France and the U.K. who use online communities , 2010, Eur. J. Inf. Syst..

[10]  S. Utz,et al.  The privacy paradox on social network sites revisited: The role of individual characteristics and group norms , 2009 .

[11]  C. Hawn Take two aspirin and tweet me in the morning: how Twitter, Facebook, and other social media are reshaping health care. , 2009, Health affairs.

[12]  Sonia Livingstone,et al.  Taking risky opportunities in youthful content creation: teenagers' use of social networking sites for intimacy, privacy and self-expression , 2008, New Media Soc..

[13]  Alessandro Acquisti,et al.  Imagined Communities: Awareness, Information Sharing, and Privacy on the Facebook , 2006, Privacy Enhancing Technologies.

[14]  Eric Gilbert,et al.  Predicting tie strength with social media , 2009, CHI.

[15]  B. Wellman,et al.  Different Strokes from Different Folks: Community Ties and Social Support , 1990, American Journal of Sociology.

[16]  Laura Johnson,et al.  How Many Interviews Are Enough? , 2006 .

[17]  Howard Rheingold,et al.  The Virtual Community: Finding Commection in a Computerized World , 1993 .

[18]  Jocelyn M. DeGroot,et al.  Attitudes Toward Online Social Connection and Self-Disclosure as Predictors of Facebook Communication and Relational Closeness , 2011, Commun. Res..

[19]  Krishna P. Gummadi,et al.  On the evolution of user interaction in Facebook , 2009, WOSN '09.

[20]  Tanja Schielein,et al.  Selbsthilfe aus dem Cyberspace? , 2007 .

[21]  Juliet M. Corbin,et al.  Basics of Qualitative Research (3rd ed.): Techniques and Procedures for Developing Grounded Theory , 2008 .

[22]  Gottfried Vossen,et al.  Unleashing Web 2.0: From concepts to creativity , 2007, UBIQ.

[23]  Daniel J. Solove Understanding Privacy (Chapter One) , 2008 .

[24]  M. Lam,et al.  All Friends are Not Equal : Using Weights in Social Graphs to Improve Search , 2010 .

[25]  David Beer,et al.  Social network(ing) sites...revisiting the story so far: A response to danah boyd & Nicole Ellison , 2008, J. Comput. Mediat. Commun..

[26]  Alessandro Acquisti,et al.  Information revelation and privacy in online social networks , 2005, WPES '05.

[27]  Robert E. Crossler,et al.  Privacy in the Digital Age: A Review of Information Privacy Research in Information Systems , 2011, MIS Q..

[28]  Anselm L. Strauss,et al.  Basics of qualitative research : techniques and procedures for developing grounded theory , 1998 .

[29]  Joseph Bonneau,et al.  The Privacy Jungle: On the Market for Data Protection in Social Networks , 2009, WEIS.

[30]  Heng Xu,et al.  Information Privacy Research: An Interdisciplinary Review , 2011, MIS Q..

[31]  Patrick P. Tsang,et al.  Social Circles: Tackling Privacy in Social Networks , 2008 .

[32]  Danah Boyd,et al.  Social Network Sites: Definition, History, and Scholarship , 2007, J. Comput. Mediat. Commun..

[33]  Marko Čupić,et al.  Online communities – Designing Usability, Supporting Sociability , 2003 .

[34]  Erik Qualman Socialnomics: How Social Media Transforms the Way We Live and Do Business , 2009 .

[35]  Jenny Preece,et al.  Online Communities: Designing Usability and Supporting Sociability , 2000 .

[36]  David S. Rosenblum,et al.  What Anyone Can Know: The Privacy Risks of Social Networking Sites , 2007, IEEE Security & Privacy.

[37]  Alessandro Acquisti,et al.  Privacy and rationality in individual decision making , 2005, IEEE Security & Privacy.

[38]  Anabel Quan-Haase,et al.  Information revelation and internet privacy concerns on social network sites: a case study of facebook , 2009, C&T.