The Measurement and Antecedents of Turnover Intentions among IT Professionals

The purpose of this study is to present and test an integrated model of turnover intentions that addresses the unique nature of the IT profession. We identified a multidimensional set of HR practices likely to increase retention among IT employees and considered citizenship behaviors as well as two distinct types of organizational commitment as key antecedents of turnover intentions. A questionnaire was developed and sent to the Quebec members of the Canadian Information Processing Society. Data from 394 respondents were used to validate the measures and test our research model. We present and discuss the results and make a series of recommendations for IT and HR executives. Dans cette etude, nous presentons et testons un modele de recherche portant sur la retention des specialistes en TI. Ce modele examine les relations entre diverses pratiques de GRH, les comportements discretionnaires, l'engagement organisationnel et les intentions de quitter des specialistes en TI. Un questionnaire fut developpe et envoye aux membres de la Federation de l'Informatique du Quebec (FIQ). Les donnees de 394 questionnaires ont servi aux fins d'analyses statistiques. Nous presentons et discutons les resultats obtenus et faisons une serie de recommandations aux hauts dirigeants en TI et en RH.

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