Assuring Enterprise-Wide Information Quality Management Capability Maturity

Contemporary enterprises have in recent times experienced significant changes, most of which have been technologically driven. The result of these gales of change has been an overabundance of information [17]. Yet such information abundance has not necessarily resulted in a more informed organization nor more effective decision making. Enterprises are now managing more information than ever before and are becoming aware of a range of information quality issues. Consequently, IQ problems abound and IQM is becoming ever more important. Many organizations recognize that they are having problems with the quality of information in their Information Systems (IS) however, they often find it difficult to assess their existing IQM capability. For that reason, we propose an IQM Maturity Model as a tool for assessing and enhancing organizational IQM Capability.

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