Service Chain Logistics Management for Increasing Equipment Uptime

Abstract Currently, as Industrial Product Service Systems (IPS 2 ) concepts are becoming increasingly adopted by capital assets suppliers, further increase of equipment uptimes is increasingly gaining attention by academics and practitioners. Uptimes can be managed by both improving the maintenance decision making as well as considering appropriate service supply chain design decisions. Furthermore, the integration of Industry 4.0 tools can further boost the previous with its communication and connectivity ability. Knowledge on these aspects is available in academia as well as in practice, but, as this paper argues, not structured for making decisions that consider all of these aspects in an integrated way aiming at improving equipment uptime. Through literature review, we assess the existing literature on IPS 2 . In doing so this paper offers a two-fold contribution: On the one hand, it presents an exploratory literature review to identify knowledge gap and on the other hand, it proposes a suitable future research project.

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