Nontechnical Skills Training in Air Traffic Management Including Computer-Based Simulation Methods

Abstract. The aim of the present paper is to introduce a simulation-based nontechnical skills training for air traffic controllers, by presenting the scientific analyses for the training development as well as the prototype training. The training combines theoretical background about human factors (situation awareness, decision making, stress and workload management, communication, team work, threat and error management, and fatigue management) with the training of scenarios in a simulation. Furthermore, the training comprises support material for briefings and debriefings as well as an instructor training. The use of simulation-based methods allows for an active learning environment that reinforces transfer processes from training to real work settings of controllers, an adaptation to changing training contents, and thus guarantees an innovative approach to flight safety.

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