The Relationship between Social Capital and Job Stress Case study: Airports Administration of Isfahan Province, Iran

If organizations do not pay attention to the concept and application of social capital, the human resource does not have sufficient efficiency and effectiveness. In addition, a healthy organization should consider the physical and mental health of their employees' productivity; because effective management does not achieve without attention to mental health of the employees, and any phenomenon is not important for employees as mental health. Nowadays scientific and technical developments and increasing complexity in organizational activities cause that stress be an affecting factors in individual efficiency; that this problem affect on decision making, motivation, spirit, control and the ability of managers and employees. Since the human resources are as irreplaceable asset in any organization, therefore, maintenance of this asset could help the organization to achieving desirable results. Considering that international airlines as the main gates have undeniable role in the transportation of passengers and cargo and in air transport and flight safety known as the most important principle that meanwhile human resource play a crucial role in flight safety. So according to the importance of this issue this research was carried out to study the relationship between social capital and employees' job stress in Isfahan airports administration. Statistical population of this research includes all managers and employees of airports administration in Isfahan province. Sample size was estimated 143 persons based on Morgan Table, which used from simple random sampling method. Nahapiet and Ghoshal's social capital standard questionnaire and Jagdish's job stress standard questionnaire were used for data collection. Research data was analyzed through Pearson correlation coefficient, t-test and analysis of variance (ANOVA). According to the results, there was a reveres and significant relationship between social capital and employees' job stress. In addition, there was a reveres and significant relationship between dimensions of trust, commitment and organizational identity with employees' job stress. Mean scores of employees' trust, commitment and organizational identity were higher than average level. So it could be stated that the organization is not at an undesirable status in terms of these factors but the mean score of employees' job stress shows that there is stress in the organization to some extent. Having sufficient social support are protected individuals from the negative impacts of stress like a shield and increasing of social capital, decreases psychological and physical stress and burnout considerably.