In light of the growing interest in "ethically questionable" consumer behavior, this study explores possible explanations of the occurrence of such behaviour, and subsequently develops a theo retical framework. The study is based upon data collected from 72 U.K. consumers, acquired from a projective approach with scenarios. Taking the theory of planned behavior (TPB) as an initial analytical framework, attitude, social influence, opportunity (as perceived behavioral control in TPB) and perceived unfairness are identified as the antecedents of ethically questionable behavior (EQB). Social influence is extended to include a broader range of external influences from subjective norm in TPB. Opportunity is considered to represent an aspect of perceived behavioral control as available resource to engage in EQB. Perceived unfairness is presented as an additional component and refers to the extent to which an actor is motivated to redress an imbalance that is perceived as unfair. Binary logistic models suggest that attitude and social influence consistently impact on EQB, as TPB would predict. Analysis of variance suggests that perceived unfairness and opportunity, though context specific, also show signs of significant influence on the acceptance and practice of this behavior. Additional to the construct of TPB, this study develops the dimension o? perceived unfairness in the context of EQB decision-making. In the context of TPB, it provides further insight into our understanding of EQB, helping to provide a theoretical framework.
[1]
A Closer Look At the Influence of Age on Consumer Ethics
,
1995
.
[2]
R. East,et al.
Complaining as planned behavior
,
2000
.
[3]
Andrew M. Chan,et al.
Ethical Beliefs of Chinese Consumers in Hong Kong
,
1998
.
[4]
D. Chan,et al.
Reexamining the Theory of Planned Behavior in Understanding Wastepaper Recycling
,
1999
.
[5]
Sharon Tennyson,et al.
Moral hazard in insurance claiming: Evidence from automobile insurance
,
1996
.
[6]
James A. Muncy,et al.
Materialism and Consumer Ethics: An Exploratory Study
,
1998
.
[7]
M. Chang.
Predicting Unethical Behavior: A Comparison of the Theory of Reasoned Action and the Theory of Planned Behavior
,
1998
.
[8]
P. Q. Brito,et al.
Consumer Ethics in the European Union: A Comparison of Northern and Southern Views
,
2001
.
[9]
Jane Klobas,et al.
Adults Learning To Use the Internet: A Longitudinal Study of Attitudes and Other Factors Associated with Intended Internet Use
,
2000
.
[10]
Gail Tom,et al.
Consumer demand for counterfeit goods.
,
1998
.