Digital Transformation and Consumer Requirements

This chapter explores the effects of the digital global economy and the ways in which software requirements are constructed. From this perspective, digital transformation involves a type of reengineering, but one that is not limited to rethinking just how systems work together, rather the entire business itself. Digital transformation also affects the risks that organizations must take and has established a shrinking s-curve. Ultimately, this chapter emphasizes the need to engineer software without users and without traditional input sources. This approach presents analysts with a new challenge on how to design systems that may not have definitive and defined requirements, establishing the need for a new technique that uses an analytical risk model.

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