Studies in Public Places as a Means to Positively Influence People's Attitude towards Robots

It is the aim of this paper to show on a meta-level how studies in public places can contribute to positively influence people's attitude towards robots. By means of examining objective and subjective data gathered in the lab and data from field studies, it will be shown how people's experiences with a robot outside the sheltering laboratory surroundings can help to value robots more positively. We argue, that studies in public places can serve as a means to enable many people with hands-on experiences and as proof-of-concept evaluation for researchers. We contrasted people's explicit ratings of our robots and although the differences are rather subtle, they nevertheless reveal a tendency for the positive effect of field studies in public places. Additionally, we contrasted people's implicit attitude towards robots which could support our assumption that people who interacted with robots in the field rate it significantly better than people who interacted with it in the lab.

[1]  David H. DeVorkin,et al.  Inventing Accuracy: A Historical Sociology of Nuclear Missile Guidance , 1990 .

[2]  Donald MacKenzie,et al.  Inventing Accuracy: A Historical Sociology of Nuclear Missile Guidance. , 1992 .

[3]  Olesya Govorun,et al.  An inkblot for attitudes: affect misattribution as implicit measurement. , 2005, Journal of personality and social psychology.

[4]  Marek P. Michalowski,et al.  Robots in the wild: observing human-robot social interaction outside the lab , 2006, 9th IEEE International Workshop on Advanced Motion Control, 2006..

[5]  Jan De Houwer,et al.  What Are Implicit Measures and Why Are We Using Them , 2006 .

[6]  Kerstin Dautenhahn,et al.  Methodological Issues in HRI: A Comparison of Live and Video-Based Methods in Robot to Human Approach Direction Trials , 2006, ROMAN 2006 - The 15th IEEE International Symposium on Robot and Human Interactive Communication.

[7]  Lucy A. Suchman Reconfiguring Human-Robot Relations , 2006, ROMAN 2006 - The 15th IEEE International Symposium on Robot and Human Interactive Communication.

[8]  Takayuki Kanda,et al.  An affective guide robot in a shopping mall , 2009, 2009 4th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[9]  K. Dautenhahn Robots in the Wild: Exploring Human–Robot Interaction in Naturalistic Environments , 2009 .

[10]  Toni Ferro,et al.  Fictional robots as a data source in HRI research: Exploring the link between science fiction and interactional expectations , 2010, 19th International Symposium in Robot and Human Interactive Communication.

[11]  Takashi Yamauchi,et al.  Psychology of user experience in a collaborative video-conference system , 2012, CSCW '12.

[12]  Yoshinori Kobayashi,et al.  A techno-sociological solution for designing a museum guide robot: Regarding choosing an appropriate visitor , 2012, 2012 7th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[13]  Henriette Cramer,et al.  Hospital robot at work: something alien or an intelligent colleague? , 2012, CSCW.

[14]  Taezoon Park,et al.  Effect of scenario media on human-robot interaction evaluation , 2012, 2012 7th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[15]  Manfred Tscheligi,et al.  Navigating in public space: Participants' evaluation of a robot's approach behavior , 2012, 2012 7th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[16]  Manfred Tscheligi,et al.  Affect Misattribution Procedure: An implicit technique to measure user experience in HRI , 2012, 2012 7th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[17]  Manfred Tscheligi,et al.  Furhat goes to Robotville: a large-scale multiparty human-robot interaction data collection in a public space , 2012 .

[18]  Manfred Tscheligi,et al.  Feedback guidelines for multimodal human-robot interaction: How should a robot give feedback when asking for directions? , 2012, 2012 IEEE RO-MAN: The 21st IEEE International Symposium on Robot and Human Interactive Communication.