Toward a Technology for Organizational Memories

To meet the growing need for enterprise-wide knowledge management, the authors have developed and fielded a three-layered model for processing knowledge. This article shows how their organizational memory serves as an intelligent assistant and deals with both formal and non-formal knowledge elements in a task-oriented fashion.

[1]  Robert Tibshirani,et al.  An Introduction to the Bootstrap , 1994 .

[2]  T. Davenport,et al.  Improving Knowledge Work Processes , 1996 .

[3]  Andreas Abecker,et al.  Corporate Memories for Knowledge Management in Industrial Practice: Prospects and Challenges , 1997, J. Univers. Comput. Sci..

[4]  Frederick P. Brooks,et al.  The computer scientist as toolsmith II , 1996, CACM.

[5]  Ansgar Bernardi.  Electronic Fault Recording: A corporate memory for maintenance support of complex machines , 1997 .

[6]  Thomas R. Gruber,et al.  A translation approach to portable ontology specifications , 1993 .

[7]  Walter Hamscher,et al.  Meta-Information for Knowledge Navigation and Retrieval: What's In There , 1995 .

[8]  Thomas R. Gruber,et al.  A Translation Approach to Portable Ontologies , 1993 .

[9]  Andreas Dengel,et al.  The specialist board a technology workbench for document analysis and understanding , 1996 .

[10]  Maria Grazia Fugini,et al.  Knowledge-based document retrieval in office environments: the Kabiria system , 1995 .

[11]  Michael Uschold,et al.  The Enterprise Ontology , 1998, The Knowledge Engineering Review.

[12]  Daniel E. O'Leary,et al.  Enterprise Knowledge Management , 1998, Computer.

[13]  George A. Miller,et al.  WordNet: A Lexical Database for English , 1995, HLT.

[14]  Dimitris Karagiannis,et al.  Introduction to Business Process Management Systems Concepts , 1996 .

[15]  Bob J. Wielinga,et al.  Organizational Modeling in CommonKADS: The Emergency Medical Service , 1997, IEEE Expert.

[16]  Gertjan van Heijst,et al.  Organizing Corporate Memories 1 , 1996 .

[17]  K. van der Meer,et al.  Coordination Recovered , 1996 .